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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Noel

October 20, 2026

5  out of  5
rating by Jeremy Noel
"⭐⭐⭐⭐⭐ Great customer service! The team was friendly, helpful, and professional. They made everything easy and answered all my questions. Highly recommend State Farm!"
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Jeanette Deaton

October 20, 2026

5  out of  5
rating by Jeanette Deaton
"Absolutely wonderful. Always there when you need her!"
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Zach Cravens

October 16, 2026

5  out of  5
rating by Zach Cravens
"This is a great agency to go through. Everyone is always very kind and professional. Bobbie Lancaster particularly was so easy and nice to talk to. Much obliged to her."
We responded:
"Billy, we want to thank you for being a wonderful customer at Connie Mortensen State Farm! We are beyond glad that Jade was able to assist you, we look forward to our future conversations!"
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Tori Lawson

October 14, 2026

5  out of  5
rating by Tori Lawson
"Bobbie was very helpful and transparent about my life insurance options. She made the whole conversation seem like I was just chatting with a friend. I would definitely recommend reaching out to her with any questions or hesitations you have."
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Taylor Weiss

October 9, 2026

5  out of  5
rating by Taylor Weiss
"I called looking for a quote and had very little knowledge. Dionna was extremely helpful and explained this very well. Less than 20 minutes and I was all set! Such a sweet lady and incredibly helpful!"
We responded:
"Taylor, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Indianapolis insurance team! - Your State Farm Agent, Connie Mortensen "
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Thomas Tummers

October 5, 2026

5  out of  5
rating by Thomas Tummers
"Wonderful meeting with Bobbie Lancaster today. Very pleasant and knowledgeable. Will gladly do business with in future."
We responded:
"Thanks so much for the fantastic rating, Thomas! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ashley Krieg

October 2, 2026

5  out of  5
rating by Ashley Krieg
"Working with Haley was a great experience! She was very knowledgeable, kind and efficient!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Susanna Utterback

October 2, 2026

5  out of  5
rating by Susanna Utterback
"We have been a customer for many years and we love this agency so much. The people are friendly, helpful and like family. They are experts in their field and with customers as well. Highly recommend this agency👍"
We responded:
"Susanna, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Indianapolis insurance team! - Your State Farm Agent, Connie Mortensen "
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Javon Whiteside Sr

September 30, 2026

5  out of  5
rating by Javon Whiteside Sr
"Very knowledgeable about the insurance and what it would cost and how it was beneficial and made it all make sense."
We responded:
"Javon, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Indianapolis insurance team! - Your State Farm Agent, Connie Mortensen "
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Cole Clayton

September 30, 2026

5  out of  5
rating by Cole Clayton
"Dionna was super easy to work with and very friendly! They called me with a quote within about 10 minutes of me submitting an application."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Brandon L Carr

September 29, 2026

5  out of  5
rating by Brandon L Carr
"We’ve had a great experience with Connie Mortensen State Farm. One of the things we appreciate most is that they always answer the phone and are willing to take the time to help with any questions we have especially Haley and Hunter. Their customer service is excellent, and it’s reassuring to know we can speak with someone when we need help.

Their service is a big reason we continue to stay with them. Highly recommend them to anyone looking for an insurance company that truly cares about their customer."
We responded:
"Thank you so much for the 5 stars, Brandon! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Sheryl Palmer

September 28, 2026

5  out of  5
rating by Sheryl Palmer
"Connie and the team have always been there for us."
We responded:
"Thank you so much for your wonderful feedback of us here at Connie Mortensen’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Connie Mortensen’s Insurance Team "
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Mack Ramirez

September 28, 2026

5  out of  5
rating by Mack Ramirez
"Bobbie explains very well everything about insurance thnaks"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Indianapolis insurance team. "
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Ashley Harris

September 28, 2026

5  out of  5
rating by Ashley Harris
"I was looking for better and cheaper insurance this morning and called. I talked to Dionna and she really helped me out. She’s such a helpful and wonderful lady. And Jo helped me figure out how to get into the mobile app. Thank you both so much!!"
We responded:
"Hi Ashley, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Indianapolis.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Connie Mortensen "
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Letrice Calhoun

September 18, 2026

5  out of  5
rating by Letrice Calhoun
"Dionne Freihaut helped me switch over and made it a smooth process. She has great customer service. She answered all my questions and gave me exactly what I needed!"
We responded:
"Wow, thank you for the 5-star review, Letrice! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Dennis Maxey

September 16, 2026

5  out of  5
rating by Dennis Maxey
"I’ve used Connie for insurance for the last 5 years. Me and my wife have our home and vehicles insured. We have life insurance through them as well. I also have my business insurance and 401k benefits with them. Haley had helped out personally a lot with my policies. I will say though, that everyone that has ever helped me has been outstanding. If I could rate higher than a. 5-star I would!"
We responded:
"Hi Dennis, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Connie Mortensen, Your State Farm Agent "
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carl purdy

August 21, 2026

5  out of  5
rating by carl purdy
"These guys are awesome, there should be no other insurance company as far as im concerned!"
We responded:
"carl, thank you for the fantastic review! We’re always here to support you with your insurance needs in Indianapolis. "
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Rocco Frederick

August 20, 2026

5  out of  5
rating by Rocco Frederick
"Connie was very understanding and patient. She works to find you the most affordable yet valuable policy for you. Connie with State Farm is your agent if you want to save money, and know that you will be covered in case of an accident"
We responded:
"Thanks so much for the fantastic rating, Rocco! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Eva Thomas

July 30, 2026

5  out of  5
rating by Eva Thomas
"Wonderful staff they're so patient & kind hearted especially Jo..."
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lucero Bustillos

July 24, 2026

5  out of  5
rating by lucero Bustillos
"Called for a quote & was greeted & assisted in the best way by Jovannie Aguirre. Very professional & knowledgeable. She was very patient with all my many questions & made sure I understood each & every plan & made my decision so easy!"
We responded:
"Hi lucero, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Connie Mortensen, Your State Farm Agent "
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Irasmayaema Ureste

July 24, 2026

5  out of  5
rating by Irasmayaema Ureste
"Great customer service Jovannie Agurrie went above and beyond to guarantee I had the best plan that suited me"
We responded:
"Thank you so much for the 5-star rating, Irasmayaema! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Connie Mortensen "
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Kalii Ebeyer

July 21, 2026

5  out of  5
rating by Kalii Ebeyer
"Everything went through smoothly, never had any problems. Very appreciative!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Indianapolis to know you had such a great experience with us. "
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Courtney Merrill

July 17, 2026

5  out of  5
rating by Courtney Merrill
"Very friendly and helpful! I feel like a friend, not a consumer"
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Michael Shively

June 25, 2026

5  out of  5
rating by Michael Shively
"I recently switched my auto and home policies to the Connie Mortensen State Farm agency. Due to a recent substantial and unwarranted premium increase from my previous insurance company I was forced to shop for better rates and coverage.
I'm so glad I did! Haley returned my quotes within a few hours and saved me nearly 30% on my annual premiums! 5 stars!"
We responded:
"We are grateful for your 5-star review, Michael! Thanks for taking a moment to share your positive rating of State Farm Agent Connie Mortensen’s Team here in Indianapolis . "
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Keith Hoskins

June 16, 2026

5  out of  5
rating by Keith Hoskins
"I have been a customer for years. They have great prices and even better people working there. HIGHLY recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Connie Mortensen’s Team. "