
State Farm® Insurance Agent Connie Mortensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley williams
August 15, 2025
"Sara, was very enthusiastic, very kind, and helpful. Just needed a document and she got it to me within mins. I’ve been on my policy since 2019. No complaints."
rob meadows
August 14, 2025
"Sarah was very helpful and really easy to talk too! She helped me with working on a claim and was absolutely the best and made it easy especially when these kinds of things can be really aggravating and overwhelming. Thank you Sarah!!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tammy Bibbs
August 13, 2025
"The representative provided good customer service and addressed any issue I had."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
zip nagar
August 13, 2025
"Sara is very pleasant to work with.. to care of all my needs thanks Sara..."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jennifer Baker
August 8, 2025
"Love my agent & State Farm has always been good to me!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
siddhi gandhi
August 5, 2025
"Sara was really helpful and I got my work done in just few mins. Thank you for the quick service!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sara Gayheart
August 1, 2025
"I have been with Connie for decades now. Her office is efficient and the staff she hires are knowledgeable and timely. After speaking with Sara A, all of my questions were answered and problems were solved. It is an office of solutions, not creating more issues. 10/10 !!!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Prakash Satsangi
July 18, 2025
"I had a wonderful experience working with Triva as my insurance agent. From the very beginning, she was professional, knowledgeable, and incredibly patient. Triva took the time to explain all my options clearly and helped me choose the best plan tailored to my specific needs and budget. What sets Triva apart is her dedication and responsiveness—whether I had a quick question or needed guidance on a claim, she was always just a phone call or message away. She made the often-confusing world of insurance feel simple and manageable. I truly appreciate her honesty, transparency, and genuine care for her clients. If you're looking for someone who is trustworthy and will go the extra mile for you, I highly recommend Triva!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amy Young
July 9, 2025
"Sara is amazing!!! Always very helpful also explains everything so it’s completely clear! Thank you all for your customer consideration"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christi Choban
July 7, 2025
"Connie's staff is great to work with. Most recently I worked with Sara, who answered my questions and gave me all the information I needed. I appreciate having an insurane agent and staff I can depend on."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Keyton Wood
July 3, 2025
"Sara is great she made sure everything was good to my standers and cared about the coverage I needed"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Christine Broadus
July 2, 2025
"Great service and support. Sarah was so nice today when I called about missing an autopayment. She was polite and helpful in resolving. I spoke with Hayley a last week and she was very helpful as well regarding policy questions."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
ERIN WHITLEY
July 1, 2025
"I would highly recommend Connie and her crew to anyone looking for insurance! Great customer service…thanks Sara!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dhinaida Salezia
June 26, 2025
"Sara did a Amazing job helping me today"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christina Watson
June 24, 2025
"Treva is wonderful! I have worked with her for years and she always meets my needs and is so helpful!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Branson Jones
June 23, 2025
"I would just like to thank Connie Mortensen for her satisfying explanation. She explained everything well to me and with a very kind manner. I would also like to think Sara for her excellent customer service I really enjoyed speaking with her while she was very confident in everything she explained to me. And even if she didn't know the answer still she gave me options to take."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rob Stroup
June 19, 2025
"Sarah was fantastic, She answered all my questions and alleviated my concerns."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
TK J
June 18, 2025
"Sara was informative and patient with me when answering my questions about my policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Javon Whiteside Sr
June 18, 2025
"I had to call in my bill payment I spoke a representative and was fast friendly and very welcoming they are the best."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
abi postma
June 9, 2025
"Sara from Connie’s office was so efficient and answered all my questions so quickly. My stressful day was much less stressful after working with Sara!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Carmen Madsen
June 7, 2025
"State Farm is awesome!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Melanie Horste
June 6, 2025
"I spoke with Sara on June 5th about my purchase of a new (to me) used car. It was a follow up to my voicemail on Wednesday to Connie Mortensen's office. Sara was very helpful and patient, guiding me through all the areas of information needed to change the vehicle data from the totaled vehicle to the "new" one. As we spoke, I mentioned my dogs and trying to keep up with laundering of muddy towels, which made her laugh because she could relate to that situation. It was wonderful getting my business taken care of, about a difficult and time consuming situation, speaking with a competent caring person. Someone that indicated to me by her words and questions that she cared about helping me and getting the job done right. Thank you Sara."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ronny Campbell
June 3, 2025
"Sara was very polite, helpful."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
jose R
May 23, 2025
"Damien at State Farm was very professional, extremely courteous, and very helpful in guiding me in switching over to my new insurance company, and policy. I couldn't of asked for a better representative to thoroughly go over my options and the plan that fits my driving platform better. I'd give him 10 starts if I could. Thank you State Farm for all of your professionalism and new policy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jason Spoolstra
May 22, 2025
"Treva is the best! She always jumps on any crazy changes I bring her right away, answers all my ignorant questions, and is always super helpful. Great experience with this office."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"