
State Farm® Insurance Agent Connie Mortensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leonard Renfro
April 14, 2025
"Treva Steel and her team at State Farm are excellent! They are super helpful, easy to work with, and really care about getting you the right coverage. She makes everything simple and stress-free. I highly recommend her!"
"Thank you so much for the kind words, Treva is fantastic at helping our customers and providing great customer service! "
Sarah Knowles
April 12, 2025
"I had my yearly review with Hunter Todd this week, and I can confidently say that I left knowing way more about my policies and insurance in general. Hunter was patient, informative, and a fantastic listener. I not only felt comfortable asking questions but I believe that my questions were answered by a knowledgeable representative of the Connie Mortensen office. I’m looking forward to my follow up appointment with Hunter to talk more about future financial planning. Thank you, Hunter!"
"Sarah we are so beyond glad you had a great experience with Hunter and he was able to help explain all coverages to you! We look forward to seeing you again! "
vince cullers
April 11, 2025
"Connie's office is great to work with and is well staffed. Damian helped me today and took just a minute to get my issue resolved"
"Thank you so much for taking the time to share your experience with us! Your feedback not only helps us improve our services, but also assists others in finding the right insurance coverage. "
Paulette Procter
April 10, 2025
"Hailey is always helpful!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dingo McMillen
April 10, 2025
"I was helped out by a young fella named Damian O'Kane, and boy if you want a real painless experience signing up for coverage, he's your guy. He's super friendly and explained everything clearly and concisely, couldn't ask for a better rep."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Dan Lummis
April 9, 2025
"I’ve been a customer here for a few years and have always received excellent customer service from them. Haley and Damien always go the extra mile to help, inform, and communicate. Highly recommend Connie Mortensen State Farm Insurance"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
J Moohear
April 7, 2025
"damien was very knowledgeable on the policies and procedures. he was a big help."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angie White
April 2, 2025
"Our agent, Damien, was very polite and helpful, and patient. Glad we made the decision to change insurance companies."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Melissa Quakenbush
March 21, 2025
"This team is amazing! Hunter is very friendly, and always goes out of his way to provide exceptional customer service! We appreciate you!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tina Kell
March 21, 2025
"My experience with State Farm for the past few years has been excellent customer service. I have great experience with all involved from this office. They all have been very helpful, and kind helping with any and all questions regarding my policy. Thank you to Connie and her wonderful team!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
luke gallagher
March 19, 2025
"Connie and her team are absolutely amazing, 10 stars!! We have Business and personal insurance with her team. We have been with Connie Mortensen State Farm for almost 4 years. They have done such an amazing job in making sure our lives and business are insured in way that makes us feel at ease. They make insurance easy, from filing a claim, to just being readily available to answer your phone calls. The customer service is unmatched!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kim Edmond
March 17, 2025
"Connie Mortensen has great customer service and really with getting at a reasonable rate I greatly appreciate him that"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Samson Foxworthy
March 4, 2025
"Connie and her team are very nice and easy to work with. She met with me on short notice and helped resolve my issues, and ease my mind. Huge thank you!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ryan Calloway
March 3, 2025
"Kayden newgnt was great with helping me with a quote definitely made my day with how nice he was to. The man was patient and super helpful with me."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Isaac Broughton
March 3, 2025
"Cayden Newgent gave me an amazing quote and was such a polite young man."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jalen Allen
February 20, 2025
"Ive worked with Hunted Todd twice, once in Oct. and once this month (Feb.). Hunter was very clear, broke down the meanings, and overall confident in his answers that I had questions about. I gave Hunter 5 stars because it’s well deserved. Very trusting and confident in my own decision making after working with Hunter!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brian Cox
February 19, 2025
"Treva Steele was very helpful in answering all my insurance questions. She responded quickly, and explained everything thoroughly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
James Boggess
February 17, 2025
"Damien has been a major help with this drive safe and save. Very knowledgeable on what he is doing"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Misty Gottschalk
February 12, 2025
"We were very happy and pleased with Damien's help switching insurance. He helped make the experience seamless. 5 Stars!!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chester Woods
February 10, 2025
"Damien was very helpful and got me exactly what was looking for in renters insurance"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ted Moore
February 7, 2025
"Appreciate the good service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Randal Latta
February 7, 2025
"Great insurance company! Haley was very knowledgeable and worked me a great deal on my insurance. Great coverage at affordable rates. Thanks for all the help and I will refer anyone to this office."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Randy Latta
February 7, 2025
"Haley Pope was so very helpful when I requested information about my many insurance needs. She's very polite, clear and concise. She made it very easy for me to understand the options in front of me and the very best fit for my situation. She is a delightful person to deal with and made me feel important. Haley is an outstanding representative for your agency and you should be proud to have Haley working for you. She is very knowledgeable about all your services and shows complete professionalism above and beyond what was expected."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Grace Wothke
February 6, 2025
"Damien was so friendly, knowledgeable and helpful. He had my family and I on his top priority was consulting with us about our insurance needs! Not only did he get us a plan that will protect us, but a plan that is curated specifically to our needs. Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Yomary Waltz
February 5, 2025
"Getting answers on billing from Haley is very difficult, she is Connie number 2 person in her office. For 2 weeks we could not get an explanation on being over charged on auto billing and never did. We were promised Haley would call by other staff members in the office who could not answer our questions on over billing. She never did call. I recommend State Farm. Just Not this office of Connie Mortensen. We switched to another State Farm agent in Indianapolis. If your unhappy with your local agent just call State Farm Corporate customer service and tell them what agent you would like to switch to. Don't ever tolerate less than the best service. You are the customer."
"Hi Yomary, I apologize for the service issue you are having. We looked into the account and we did respond to you on three separate occasions explaining the billing issue. Our goal is to always provide the best customer service we can to our customers. If you would like, please call us at 317-784-4211 and we would be happy to discuss. Thank you so much! "